ServiceNow Systems Administrator
ServiceNow Systems Administrator
Posted on :
25-09-2024
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Job Description
Job Overview
Act as a ServiceNow System Administrator.
Ensure that ServiceNow usage follows industry best practices.
Ensure that ServiceNow development follows industry best practices.
Maintain the health and performance within the ServiceNow platform.
Complete the configuration and customization of applications within the ServiceNow platform.
Build manage and support workflows within the ServiceNow platform.
Implement new features and updates within the ServiceNow platform.
Provide technical enduser support for the ServiceNow platform as needed.
Perform additional Systems Administrator tasks as required by the Department.
Ensure that ServiceNow usage follows industry best practices.
Ensure that ServiceNow development follows industry best practices.
Maintain the health and performance within the ServiceNow platform.
Complete the configuration and customization of applications within the ServiceNow platform.
Build manage and support workflows within the ServiceNow platform.
Implement new features and updates within the ServiceNow platform.
Provide technical enduser support for the ServiceNow platform as needed.
Perform additional Systems Administrator tasks as required by the Department.
Required Experience:
Excellent communication and presentation skills including fluent in English.
Five (5) or more years of ServiceNow platform experience.
Four (4) or more years of experience as a Certified ServiceNow System Administrator.
Three (3) or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer.
Experience in ServiceNow Platform Implementation.
Experience in ServiceNow Management Instrumentation and Discovery (MID) Server.
Experience with configuring managing and supporting ServiceNow Configuration Management Database modules which include Discovery various integration tools Hardware Asset Management (HAM) Software Asset Management (SAM) and Service Mapping.
Experience in configuring managing and supporting custom widgets Flow Design Integration Hub and ServiceNows Employee Center.
Knowledge and ability to work with Glide Ajax scripting.
Excellent communication and presentation skills including fluent in English.
Five (5) or more years of ServiceNow platform experience.
Four (4) or more years of experience as a Certified ServiceNow System Administrator.
Three (3) or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer.
Experience in ServiceNow Platform Implementation.
Experience in ServiceNow Management Instrumentation and Discovery (MID) Server.
Experience with configuring managing and supporting ServiceNow Configuration Management Database modules which include Discovery various integration tools Hardware Asset Management (HAM) Software Asset Management (SAM) and Service Mapping.
Experience in configuring managing and supporting custom widgets Flow Design Integration Hub and ServiceNows Employee Center.
Knowledge and ability to work with Glide Ajax scripting.
Preferred Experience:
Possess a valid ServiceNow Systems Administrator certification.
Possess a valid ServiceNow Certified Application Developer certification.
Knowledge of Information Technology Infrastructure Library (ITIL) principles and best practices.
Knowledge of ServiceNows Information Technology Operations Management (ITOM) configuration management support and best practices.
Knowledge of ServiceNows Strategic Portfolio Management (SPM) configurations management support and best practices.
Experience with administering Windows servers.
Knowledge of IT standards in a criminal justice environment.
Excellent problemsolving skills to address technical challenges and optimize system performance.
Knowledge of best practices and implementation using multiple companies/agencies within the same instances of ServiceNow.
Knowledge of ServiceNows Governance Risk and Compliance configuration management support and best practices. and
Knowledge of ServiceNows Performance Analytics configuration management support and best practices.
Employment Type
Full Time
Key Skills
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