IBMi AS400 Managed Support - Remote Client at St Louis MO- Need to travel occasionally
IBMi AS400 Managed Support - Remote Client at St Louis MO- Need to travel occasionally
Posted on :
25-09-2024
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Job Description
Position: IBMi / AS400 Managed Support
Location: Remote (Client at St. Louis MO Need to travel occasionally)
Duration: 6 months contract to Hire
Domain: Manufacturing Distribution and Logistic (preferred)
Skills: IBMi / AS400 RPGLE Support/Enhancements Requirements
Job Description:
- Minimum 5 years of experience in AS400 RPGLE SQL RPGLE and CLLE Programming
- Strong in DB2 and should be proficient in writing SQL queries
- Able to do Coding in Free Format and should know ILE concepts
- Experience with Display files and subfiles
- Should have Strong DDS and DDL knowledge
- Experience with IT service management tools like Service Now
- Code quality and process and controls like code reviews unit testing code checklist adherence
- Waterfall model and Agile Model
- Should have knowledge on change management tools like Turnover Aldon Tool
- Requires good communication and presentation skills with technical and business SMEs
Skills AS/400; AS400 RPG/ILE; AS400 RPG/ILE/JD Edward; AS400 RPGLE
Incident management issue triaging root cause analysis recommended resolution
- Understands SLA based working daily weekly monthly cadence etc.
- Ticket handling triage delegation of responsibilities Ticket audits etc.
- Job monitoring debug issues recommend fix Resolve end user issues
- Perform RCA for the issue and provide fix and workarounds
- Maintain appropriate updates in ServiceNow or any other ticketing system
- Should be able to independently Prepare prioritize manage follow ups ticket analysis RCA etc.
- Prepare SOPs process flows user guides & training content for known and repetitive issues solutions.
- Prepare & present weekly monthly status with stakeholders
- Prepare usermanuals provide trainings across functionalities as required
- Test custom deployments as required
- Monitor performance of Oracle SCM cloud applications and databases
- Troubleshootand monitor applications and jobs
- Collaborate with endusers and stakeholders to identify enhancement opportunities and execute necessary improvements.
- Ability to work with crossfunctional team to deliver solution
Thanks
Sanjay Kumar
Employment Type
Full Time
Key Skills
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