Status Call Clerk
Status Call Clerk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Key Responsibilities:
- Case Status Updates: Call the Social Security Administration (SSA) and Veterans Affairs (VA) to inquire about the status of clients cases and provide updates to internal teams.
- Client Communication: Call clients to update them on the status of their cases and address any questions or concerns.
- Attorney Fee FollowUp: Follow up on outstanding attorney fees and ensure timely payment and resolution.
- Medical Records Reimbursement: Track and follow up on reimbursements for medical records costs related to client cases.
Requirements:
- Strong communication and interpersonal skills.
- Customer support experience is a must legal background preferred
- Detailoriented with excellent organizational abilities.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in using office software (e.g. Word Excel).
- Experience in administrative or clerical roles preferred.
Preferred Qualifications:
- Familiarity with Social Security Administration and Veterans Affairs processes is a plus.
- Prior experience in legal or medical administrative roles.
Employment Type
Full Time
