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You will be updated with latest job alerts via email1-3years
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1 Vacancy
Sr Platform Operations Analyst
About InfinitO: As a top Business Process Optimization solutions provider we partner with the worlds fastestgrowing companies in Financial Services Healthcare and Technology offering datadriven solutions and providing strategic advantage.
Our company specializes in business process optimization for 18 years now with a worldclass Net Promoter Score of 71 delivering powerful technology and highperformance teams within our highly engaged and agile culture.
Key Responsibilities:
Collect and document business requirements for project including training on support activities for operational process and business improvements/automation efforts
Facilitate process workflow modeling to collaborate on process improvements automation capabilities and clearly defined endtoend use cases
Develop implement and execute operating procedures
Identify issues and risks and participate in problem resolution
Bring inconsistencies and problems to the attention of management
Work closely with Client Service Operations Enterprise and other internal Customer departments
Review data source and reporting for accuracy and completeness
Utilize Microsoft Office and other data management applications to automate reporting and analysis
Conduct data acquisition prep and analysis as a business need arises
Assist in implementing and tracking key performance indicators (KPIs)
Design and develop and assist in preparation of recurring and adhoc analysis/reports
Ensure data integrity for all standardized and customizable reporting
Evaluate/design new and existing macros queries dashboards and report/automation logic
Other ad hoc tasks or activities associated with the Platform Ops support function and/or tasks within the capability and pay grade of the team member as may be assigned.
Job Requirements and Credentials:
College Degree in Computer Science Economics Mathematics or Business Administration
2 years relevant experience preferred but not required
Strong mathematical and analytical skills
Advanced Microsoft Excel (Power User) Access and PowerPoint required (2 years of VBA working knowledge is a must). Must be expert in Pivot Tables and advance nested formulas
Computer skills: MS SQL and VBA for Excel and Access are required
Experienced in detailed operational data reconciliation
Experienced at capturing and analyzing relevant data for formulating recommendations
Ability to summarize information utilizing charts and graphs using MS PowerPoint or Dashboard tools
Excellent written and verbal communication and the ability to work with customers
Multitasking and deadline orientation are essential
Ability to work in a fastpaced dynamic environment
Dependability and the ability to maintain utmost confidentiality in dealing with business information
Full Time