PC LAN Configuration Deployment Technician
PC LAN Configuration Deployment Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Server Support Desktop support support customers on the ADOT network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency s warranty and nonwarranty computer and printer repair work; and assist with assigned project tasks.
- Ensures compliance with standards for systems software and documentation.
- Update and upgrade software.
- Teach customers how to use PC related software and hardware.
- Implements software patches security fixes and tests and validates modified system configurations.
- Install and configure PC hardware software and peripherals.
- Assist with major deployments of hardware and software.
- Monitors system reliability and availability.
- Attend section staff meetings.
- Complete mandatory training classes and other classes as assigned.
- Perform preventive maintenance on hardware and software packages to include client and server platforms.
- Teach new staff members how to troubleshoot problems setup and install network related hardware software and other peripherals.
- General working knowledge of infrastructure technologies and inhouse developed applications utilized in the enterprise Ticketing and Department operating procedures
- Knowledge of Microsoft products including operating systems and Office
- Knowledge of Google Suite Computer hardware configuration and repair knowledge
- Knowledge of Ethernet network topology to assist with troubleshooting network issues
- Knowledge of IT infrastructure industry standards and best practices
- Advanced troubleshooting skills
- Problem definition and alternative analysis skills
- Experience with Active Directory Experience with Windows 10
- Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering
- Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2
- Strong customer service skills
- Excellent interpersonal written and oral communication skills
- Advanced troubleshooting and problem solving skills
- Excellent selforganization and time management skills
- Ability to work collaboratively in teams and across organizations
- Ability to synthesize feedback and adjust plans accordingly
- Ability to develop and write technical documentation Ability to evaluate and test emerging technologies
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met
- *Associate/Bachelor degree in a related field is preferred
Microsoft 365, Comptia+, Security+
Employment Type
Full Time
