Business Operations Specialist
Posted on :
25-09-2024
Employer Active
1 Vacancy
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Job Description
- Support the local Ops Manager & (key) account managers to improve operational metrics & setting vendors up for success.
- Own new vendor on-boarding processes include scanning inventory for catalog creation & ensuring 100% accuracy and completion of assortment information setting up branches across platforms & setting up opening hours.
- Actioning vendor changes i.e. opening hours, contact numbers, assortment.
- Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalog, price changes etc.)
- Responsible for updating vendors assortment catalog and integrations process for assortment, inventory management & price updates.
- Daily review of performance & monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability & prices.
- Regularly reviewing vendors assortment looking at orders generated & top out of stock worst offenders, sharing reports with the local ops manager
- Responsible for ensuring vendors have the right training, tools (devices etc.) and processes in place ensuring local tracking, implementation, and vendor compliance.
- Vendors point of contact for any technical or process issues, creating incident tickets / providing guidance / solutions immediately.
- Collaborate with other VCs within the market and across the region for best practices and lessons learned.
- Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed.
Employment Type
Full-time
Department / Functional Area
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