No Experience- Native Danish Speaker In A Travel Agency
No Experience- Native Danish Speaker In A Travel Agency
Posted on :
24-09-2024
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Job Description
experience is not required
Key Responsibilities:
- Assist Danishspeaking customers with travel bookings including flights hotels car rentals and package holidays.
- Provide guidance on itinerary changes cancellations refunds and travelrelated questions.
- Handle and resolve customer complaints in a professional and timely manner.
- Maintain uptodate knowledge of the travel agencys products services and policies.
- Accurately log customer interactions and manage tickets in the companys CRM system.
- Collaborate with other departments to resolve complex issues or escalations when necessary.
Requirements:
- Language Skills: Native Danish speaker with B2C1 proficiency in English.
- Experience: 12 months of experience in customer support (experience in the travel industry is advantageous but not required).
- Skills:
- Excellent verbal and written communication skills.
- Strong problemsolving and multitasking abilities.
- Ability to work under pressure in a fastpaced environment.
- Adaptability to rotational shifts including weekends and holidays.
- Familiarity with travel booking systems (GDS) is a plus.
Benefits & Schedule:
- Work Schedule: Rotational shifts from Monday to Sunday 9 AM to 7 PM.
- Location: Onsite Malaga.
- Competitive salary benefits package (health insurance travel discounts etc.).
- Relocation assistance for candidates moving to Malaga.
- Opportunities for career growth and training within the travel industry.
Remote Work :
No
Employment Type
Full Time
Key Skills
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