Customer Success Engineer
Customer Success Engineer
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Job Description
Customer Success Engineer
Are you a techsavvy problem solver with a passion for delivering outstanding customer experiences Join a fastgrowing data solutions company seeking a talented Customer Success Engineer to join their team in Christchurch supporting clients across the globe.
In this role youll be the first point of contact for some of the worlds leading MSPs storage providers and global enterprises. Youll ensure smooth onboarding tackle technical challenges and help users maximise the value of our customers platforms. Your daytoday will include responding to support queries creating documentation assisting with presales and working with the engineering team to relay customer feedback.
This isnt your typical support role it is about shaping the customer journey driving innovation and contributing to a dynamic startup atmosphere. Youll need handson experience with cloud platforms servers networks and tools like Office 365. If you are ready to get stuck into complex problems and thrive on delivering exceptional support we want to hear from you.
What You Bring:
- Strong technical skills in cloud servers and networking
- Experience in MSP environments and tech support
- Passion for problemsolving and a startup mentality
- Great communication and the ability to work independently
- Legal right to work in New Zealand
Join us in our Christchurch office and be part of a cuttingedge team thats reshaping the SaaS landscape!
Eligibility:
Applicants must be based in Christchurch and have the right to work in the New Zealand. To apply please submit your updated resume and a compelling cover letter highlighting your relevant experience and motivations. We look forward to hearing from you!
Remote Work :
No
Employment Type
Full Time
