Dutch Customer Experience Specialist In Valencia
Dutch Customer Experience Specialist In Valencia
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Job Description
Join Our Team as a Customer Experience Specialist in Valencia!
Position: Customer Experience Specialist
Location: Valencia Spain
Employment Type: Fulltime (39 hours)
Compensation: Competitive base salary
Are you passionate about delivering exceptional customer service Join our dynamic team in Valencia as a Customer Experience Specialist and help create memorable experiences for our customers!
What Youll Do:
Engage with Customers: Communicate effectively through phone email chat and social media to provide topnotch support.
Personalize Interactions: Utilize your extraordinary communication skillslistening empathy and personalizationto make every customer feel valued.
Guide and Assist: Help customers with their inquiries ensuring they receive the right solutions and leave with a smile.
Enhance Processes: Identify customer needs and escalate issues internally to improve our services and processes.
Drive Performance: Focus on key performance indicators like Customer Satisfaction quality and productivity to achieve outstanding results.
Boost Retention: Maintain high customer satisfaction and retention through impactful experiences.
Who Were Looking For:
Language Proficiency: Excellent Dutch (C2) skills with a strong command of English (C1 level).
ProblemSolver: A smart and enthusiastic individual who excels in customer service and has a keen eye for detail.
Empathetic Approach: Calm and understanding when dealing with challenging customer situations.
Curious and Creative: A love for investigation and using creative problemsolving skills to ensure satisfaction.
TargetDriven: Aiming to exceed expectations and achieve outstanding results.
What We Offer:
Attractive Remuneration: Competitive salary based on experience skills and performance.
Flexible Shifts: Work shifts between 9:00 AM and 11:00 PM with opportunities for latenight shifts (2:00 PM 11:00 PM).
OnSite Environment: Fully onsite role (no remote work available).
Diverse Team: Be part of a dynamic international team representing over 25 nationalities.
Employee Benefits: Enjoy a benefit program that includes free breakfast/lunch sports classes Spanish lessons Friday drinks and exciting team events.
Career Growth: Thrive in a highperformance culture that supports your career development within the organization.
Administrative Support: Receive assistance with Spanish administration matters.
Ready to elevate your career in customer experience Apply now and become a key player in our exciting team in vibrant Valencia Spain! Your journey to success starts here!
Remote Work :
No
Employment Type
Full Time
