Technical Support Specialist with Chinese

In collaboration weare looking for a Chinesespeaking Technical Support Specialist to provide exceptional technical assistance to our clients. The role involves communicating with clients to identify project needs offering solutions and resolving technical issues to ensure customer satisfaction. You will also train clients on product knowledge and create technical documentation to support understanding of product configurations.

Location: Madrid Spain

Key Responsibilities:

Communicate with clients to identify project needs and provide tailored solutions to secure projects.

Train clients on product technical knowledge to ensure they quickly familiarize themselves with product solutions.

Prepare and present technical documentation to help clients understand product configurations.

Resolve technical issues related to products on a daily basis to guarantee customer satisfaction.

Requirements:

Bachelors degree or above in Computer Science Electronics Telecommunications or related fields.

Native Chinese speaker with proficiency in Spanish is essential.

Previous experience in testing or technical support roles is preferred.

Strong communication presentation and problemsolving skills with a solid teamwork spirit.

Required Skills:

Technical Support

Problem Solving

Client Communication

Candidate Profile:

Motivated and energetic with a strong work ethic.

Flexible and adaptable in challenging situations.

Detailoriented in preparing and managing technical documentation.

Join our team to help deliver topnotch technical support to our clients!