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Job Location drjobs

Lahore - Pakistan

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Requirements:

  • Knowledge of international shipping regulations and customs procedures is a plus
  • Bachelors degree in Business Administration Supply Chain Management or related field preferred
  • 13 years of experience in logistics preferably in an ecommerce environment
  • Strong negotiation skills and ability to build relationships with courier partner
  • Excellent organizational and time management skills
  • Proficiency in MS Office or logistics management software
  • Strong problemsolving abilities and attention to detail
  • Excellent communication skills both written and verbal
  • Ability to work independently and as part of a team

Responsibilities:

  • Coordinate with courier services (e.g. DHL TCS) for timely pickup and delivery of products
  • Negotiate rates and service terms with courier partners to optimize costs and improve delivery times
  • Monitor and track shipments ensuring ontime delivery and resolving any issues that arise
  • Manage the returns process including coordinating with customers and courier services for product retrieval
  • Maintain accurate records of shipments returns and courier service performance
  • Analyze shipping data to identify trends and recommend improvements to the logistics process
  • Assist in inventory management and reconciliation
  • Handle customer inquiries related to shipping and returns
  • Collaborate with the customer service team to address deliveryrelated issues
  • Stay updated on industry trends and best practices in ecommerce logistics

Remote Work :

No

Employment Type

Full Time

Company Industry

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