Slovenian Customer Support In Barcelona
Slovenian Customer Support In Barcelona
Posted on :
24-09-2024
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Job Description
Key Responsibilities:
- Provide exceptional customer support in Slovenian and English via phone email and live chat for travelrelated inquiries.
- Assist customers with booking services (flights hotels car rentals etc.) and provide information on travel policies and procedures.
- Handle customer complaints and resolve travelrelated issues such as changes cancellations and refunds.
- Offer tailored travel solutions and alternatives based on customer preferences.
- Maintain a high level of customer satisfaction by delivering prompt and professional responses.
- Keep uptodate with the travel industry trends and policies to provide accurate information to customers.
- Collaborate with internal teams to ensure smooth operations and issue resolution.
Requirements:
- Native Slovenian speaker with English proficiency (B2).
- Previous experience in customer service or the travel industry is a plus.
- Strong communication and problemsolving skills.
- Ability to work in a fastpaced environment with a positive customeroriented attitude.
- Comfortable using multiple channels (phone email chat) to assist customers.
- Passion for travel and helping customers with travelrelated inquiries.
Benefits:
- Competitive salary and performancebased bonuses.
- Opportunities for career growth within the travel industry.
- Work in an international environment in the vibrant city of Barcelona.
- Full training provided on travel products tools and customer service techniques.
Remote Work :
No
Employment Type
Full Time
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