Network Engineer W2 - Hybrid
Network Engineer W2 - Hybrid
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are looking out for Network Engineer in Dearborn MI (Hybrid) for 12 months contract please go through below job description and if interested please share your resume to ASAP.
Job Title: Network Engineer W2 Position
Location: Dearborn MI Hybrid
Duration: 12 Months
Rate $35/hr on W2 allinclusive
Position Description:
We are focused on implementing the next generation of Contact Center Telephony solutions that allow new capabilities to be added quickly to support a rapidly changing business environment. This position is for a Telephony Engineer. This technical position will be part of a voice transport team providing engineering planning and support responsibilities the contact centers.
Duties include:
- Lead/contribute to the design management and support of the transport infrastructure comprising of SIP carrier circuits Cisco CUBEs and Customer Edge Routers.
- Assist in deploying performance monitoring and alerting tools to ensure voice transport availability KPIs are being met.
- Maintaining voice transport documentation such as network designs diagrams carrier circuit information and device configurations.
- Escalation point for production support incidents and problems.
- Work on voice transport problems of diverse scope and complexity.
- Ensure that business requirements for high availability are being met by actively monitoring executing on capacity planning needs recommend/implement design changes and perform annual disaster recovery tests.
- Cross training team members.
Skills Required:
- Demonstrated ability to design deploy and troubleshoot a SIP based solution that supports VoIP applications
- Ability to resolve voice issues including the ability to understand system logs and coordinate problem resolution efforts with multiple resources (Vendors Customers IT)
- Firm understanding of Cisco hardware and configurations (CODECs dialpeers VLANs BGP etc.)
- Experience with deploying voice transport monitoring and reporting tools (e.g. call allocators SPLUNK CYARA carrier specific monitoring and reporting tools)
- Knowledge of advanced voice call routing and carrier features (e.g. SS7 911 emergency call routing etc.)
Skills Preferred:
- Familiarity with IP telephony and IP contact center solutions including Ciscos UCCE CUCM and predictive dialers and how these systems integrate in an enterprise contact center solution
- Demonstrates initiative ability to work independently and with a strong sense of system ownership ability to multitask
- Ability to communicate clearly both verbally and in writing with sensitivity to the audience and content; Collaboration skills and attention to detail
Experience Required:
- 5 years of voice transport experience in implementing advanced voice solutions using SIP and Cisco based network hardware and configurations
- Experience in designing and implementing complex voice components and services
Experience Preferred:
- Previous carrier experience
Education Required:
- Associates Degree in IT related field or equivalent training
Employment Type
Full Time
