Housing Coordinator

Job description

Your day-to-day• Update regularly the accommodation plan and rooms inventory• Report incidents in the accommodation and report immediately to the Human Resources Department• Handle colleague welfare and concerns related to rooms and privacy• Pick up and drop of a colleague to the airport• Coordinate with the contracting company concerning all maintenance issues• Coordinate with outsourced cleaning company to maintain the hygiene standards in order to provide our colleagues a healthy environment• Daily patrol in the accommodation for anything unusual to be noted and reported to the Human Resources Department• Follow up with the purchasing on pending items related to the colleague housing• Update all stores in the accommodation and ensure no shortage of needed items• Arrange rooms for new colleagues as per the SOP s• Handle and control colleague movements and shifting inside the accommodation• Prepare and maintain up to date inventory lists for all flats and accommodation• Responsible for the administration of the transportation department ensuring that hotel policy and country laws are adhered to at all times• Ensure that the hotel s health, safety and hygiene policy is followed• Ensure administration is maintained for fuel coupons at all times.• Ensure that all hotel drivers are aware of any new traffic legislation• Coordinate with the garages for all preventive and routine maintenance of all hotel vehicles, ensuring that this is completed on a timely and effective basis How do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It s what connects every colleague in all IHG hotels.True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stayTrue Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needsTrue Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner What we need from you• Minimum of 2 years of relevant experience.• Strong attention to detail and a creative approach to problem-solving.• Excellent organizational and leadership skills.• Proven abilities in problem-solving, reasoning, motivation, and training.• Flexibility to work nights, weekends, and holidays as needed.