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Job Description
Position: Data Quality Analyst
Location San Jose CA
Full Time
Salary $70k$75k/annum
Job Description
- Calibrate with human labeling teams around project guidelines to identify market specific pain points and ensure quality improvements.
- Assist in the revision of project guidelines according to investigated areas of weakness or lack of clarity.
- Perform audits on samples of data labeled by vendor teams. Use the results of these audits to calculate performance metrics execute deep dive analysis and provide insights to project management teams regarding rater performance and areas of improvement
- Use analyses from audits to provide feedback on current project guidelines assisting in the process of rewriting them for clarity to improve rater performance or to capture previously ignored sentiment.
- Calibrate with vendor team leads and trainers to clarify confusions with labeling methodology and understand rater pain points for guideline improvements and supplemental guidance
- Complete adhoc requests including the labeling and analysis of data outside of the routine measurement of project health
- Validate data presented in visualization dashboards to ensure accurate and up to date reflections of project quality
- Deliver reports detailing the quality of data through audit results using databacked insights to provide action plans for additional support.
- Familiarity with Microsoft Excel/Google Sheets spreadsheets including formulas and pivot tables
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race religion color sex age national origin or disability. All applicants will be evaluated solely on the basis of their ability competence and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
Employment Type
Full Time
