Restaurant Supervisors
Restaurant Supervisors
Posted on :
23-09-2024
Employer Active
1 Vacancy
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Job Description
POSITION RESPONSIBILITIES:
Assist the Restaurant manager in training and supervising front of house staff
members.
Supervise the floor during meal service and ensure that all standards set forth by
Management are met.
Ensure that all checklists requisitions and proper opening and closing duties are
completed for each shift.
Communicate effectively both verbally and in writing to provide clear direction to
the staff.
Observe performance and encourage improvement where necessary
Ensure staffing levels for all outlets are accurate based Event and business needs.
Organize and make sure staff is present for preshift and department meetings.
Communicate with the staff on pertinent information such as menu changes
equipment issues reservations and guests special needs.
Ensure that all steps of service policies and procedures outlined in the Employee
Manual are followed on a daily basis.
Learn and utilize the current Point of Sales system.
Follow proper cash handling protocol if needed.
Communicate with all guests with a clear and kind tone and make every effort to
resolve and conflict to ensure the guests highest satisfaction.
Communicate and move throughout the restaurant and kitchen areas to visually
monitor and take actions to ensure food quality and service standards be met. Give
guidance when needed.
WORK CONTACTS:
Daily contact with the Food & Beverage Manager Marketing Manager Service team
and Kitchen.
SUPERVISORY RESPONSIBILITIES:
Maintain cleanliness of all outlets on a daily basis including the proper functionality of all front of
house needs.
Ensure maintenance of equipment by alerting the Restaurant Manager of items that are in need of
repair.
Conduct competitive research on food equipment and point of sales systems training and trends.
Attend mandatory meetings as needed.
Support the entire Food & Beverage Department when and as needed.
WORKING CONDITIONS:
Must be able to work in a high volume fast paced environment.
Requirements
Minimum of two years in full service restaurant experience with supervisory duties.
Advanced skills in Restaurant Point of Sales experience.
Advanced oral and written communication skills.
Excellent organizational skills and possesses the ability to undertake and complete
multiple tasks.
Employment Type
Full Time
Key Skills
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