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Since its inception in 2016 Otoqi has established itself as a leading French startup in the automotive logistics sector.
Our strength lies in combining cuttingedge technology with operational excellence.
Each year our 1500 partner drivers move over 500000 vehicles across Europe all delivered in under 48 hours. Our platform helps car dealers and rental companies overcome their logistical challenges.
We set the industry standard for vehicle transportation in Europe offering ever more reliable and faster service through continuous innovation. In 2023 we achieved a recordbreaking 500000 completed missions!
With 6M raised in our Series A funding round in 2021 and a presence in France Italy and Germany we are targeting new countries for our international growth in the coming years.
To support our next phase of development we are looking for a Process Performance Engineerin our Milan office.
Main tasks
Developing Quality Standards:
Create and implement quality standards and guidelines for all processes within the logistics operations.
Ensure compliance with quality standards and regulations for all affiliates.
Quality Control:
Establish quality control procedures for vehicle handling storage and transportation.
Conduct regular audits and inspections to ensure adherence to quality standards.
Process Improvement:
Identify areas for improvement within the logistics processes and implement changes to enhance efficiency and quality.
Use data and feedback to continually refine and improve quality control procedures.
Training and Development:
Train staff on quality standards and procedures.
Develop training materials and conduct workshops to ensure all team members understand and adhere to quality guidelines.
Customer Satisfaction:
Implement systems to monitor customer satisfaction and address any qualityrelated complaints or issues.
Work to improve the overall customer experience by ensuring highquality service delivery.
Responsabilities
Reporting and Documentation:
Prepare and present regular reports on quality and security performance to senior management.
Maintain accurate records of quality inspections security incidents and corrective actions.
Regulatory Compliance:
Ensure all logistics operations comply with relevant local national and international regulations regarding quality and security.
Stay updated on changes in regulations and adjust policies and procedures accordingly.
Crossfunctional Collaboration:
Work closely with other departments such as operations customer service and IT to ensure a holistic approach to quality and security.
Participate in crossfunctional teams to address companywide initiatives or issues.
Technology Integration:
Implement and manage technology solutions that enhance quality and security such as tracking systems surveillance and data management tools.
Stay informed about new technologies and recommend their adoption where beneficial.
Objectives :
Establish Quality and Security Frameworks:
Baseline Assessment:
Team Training:
Risk Assessment:
Set Up Monitoring Systems:
Achieve Compliance:
Improve Quality Metrics:
Who we are looking for:
We are seeking a motivated and experienced Process Performance Engineer who meets the following criteria:
If you are passionate about quality management and are eager to contribute to our innovative and dynamic team we encourage you to apply.
Full Time