Servicenow developer and Admin-NoidaGurgao-Hybrid-immediate joiner
Posted on :
21-09-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-09-2024
Job Description
Key Responsibilities:
Collaborate with Subject Matter Experts (SMEs) business teams and external vendors.
Analyze discuss and estimate project requirements continuous service improvements (CSIs) and minor enhancements.
Develop sustainable solutions for the ServiceNow ITSM module using Agile/Scrum methodology.
Provide technical support for issues bugs and service requests.
Follow change control procedures for production deployments.
Perform system cloning and instance maintenance for ServiceNow.
Assist in testing efforts related to ServiceNow platform upgrades.
Stay updated on ServiceNow usage and changes due to platform upgrades.
Required Skills:
Mandatory:
6 years of experience with ServiceNow platform administration configuration and development.
68 years of overall IT experience.
Extensive handson experience with the ITSM suite CMDB and Asset Management modules.
Strong experience designing catalog items and developing complex workflows.
Proficiency in ServiceNow scripting (GlideAPIs JavaScript Business Rules Client Scripts UI Policies Script Includes UI Actions and Access Control Lists).
Ability to design and configure ServiceNow reports and dashboards.
Experience integrating ServiceNow with external systems using REST/SOAP/IntegrationHub.
Proven experience in providing functional and technical support liaising with ServiceNow Support (HI).
Strong testing skills with the ability to troubleshoot and resolve issues.
Knowledge of ServiceNow Best Practices.
Excellent communication and collaboration skills with crossfunctional teams and stakeholders.
ServiceNow Certified System Administrator (CSA).
Desirable:
Experience building and maintaining custom applications in ServiceNow.
Familiarity with Agile/Scrum methodology for project delivery.
Ability to document technical specifications as user stories and tasks.
Ability to work under pressure and prioritize tasks.
Selfmotivated with strong attention to detail.
Ability to crosstrain team members and share knowledge.
Willingness to learn new technologies and ServiceNow modules.
ServiceNow Certified Implementation Specialist ITSM.
Qualifications:
Bachelor s degree in Information Technology or a related field.
technical specifications,itsm,ui policies,itsmf,servicenow scripting,servicenow support,new technologies,configuration,communication,scrum methodology,ui actions,servicenow certified implementation specialist,servicenow certified system administrator,asset management modules,project delivery,itsm suite,client scripts,servicenow,development,access control lists,team management,servicenow modules,servicenow platform administration,glideapis,collaboration,integrationhub,user stories,servicenow reports,cmdb,dashboards,soap,javascript,business rules,servicenow best practices,script includes,rest,task management,agile
Employment Type
Full Time
Key Skills
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