Delivery Manager Data Domain
Delivery Manager Data Domain
Posted on :
21-09-2024
Employer Active
1 Vacancy
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Job Description
JD:
Client relationships Maintain positive relationships with clients and frontend conversations with onshoreoffshore leads Provide regular updates on service
delivery and respond to client inquiries and concerns
Service Delivery Oversee the delivery of services and coordinate the efforts of different teams to ensure that services are delivered in a timely and efficient
manner
Service performance Track and monitor the performance of services identify areas for improvement and implement changes as needed
SLA compliance Ensure that service level agreements are met and that the services provided meet the required quality standards
Technology Prior experience leading working on MDM projects Should have good understanding of Informatica MDM Java Python SQL Well versed with
ITIL practices and delivery
Governance Prepare and present the necessary governance reports including any daily weekly and monthly service review reports
Operational Excellence Ensuring that resources are allocated and utilized effectively and that costs are kept within budget
People Build and maintain high performing teams and foster a positive working environment Be the first point of contact to address any resource level
challenges
Continuous Improvements Continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively
people management,data,continuous improvement,operational excellence,teams,sla compliance,service performance tracking,client relationship management,service delivery,projects,technology leadership,governance reporting,data domain
Employment Type
Full Time
Key Skills
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