Customer Account Administrator Senior Jobs in Umanist Staffing LLC in Any - India

Customer Account Administrator Senior

Umanist Staffing LLC

Posted on : 21-09-2024

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1 Vacancy

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Job Location

India

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 21-09-2024

Job Description

Senior Customer Services Administrator

Pay rate: *** ***

Position Summary

To manage customer accounts process sales orders for spares provide quotations and detailed proposals & support to all customers for ***/Meggitt related products. This will include identifying and reconciling problems through interface with various departments: contracts trade compliance finance reliability engineering and other supporting departments to ensure complete adherence to compliance requirements.

Minimum Qualifications The following are the minimum jobrelated qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelors Degree

Field of Study/Area of Experience: Business

6 years of experience working as a senior Administrator and managing customer accounts and supervising Admin personnel in a defense or aerospace environment.

Skills Knowledge and Abilities

Strong communication and interpersonal skills. Ability to develop and maintain excellent customer relationships

Great communications skills must be able to interface with senior management to escalate and help resolve customer conflicts.

Strong skills in aerospace terms and conditions.

OEM PSA / LTAs Familiarity of OEMs Product Support Agreements is a must. Must be able to research and have a good understanding of customer agreements / requirements related to LTAs and OEM PSAs.

Conflict management skills when dealing with upset customers (email phone or in person) is a plus

Requires excellent planning organizational and motivational skills.

Knowledge of SAP/JDE MRP system extremely helpful

Knowledge of military and commercial standards helpful.

Knowledge of FAA PMA DSA is a plus

Proficient in MS Office: Outlook Word Excel PowerPoint and Access is a plus

Time Management Have the ability to prioritize workload and complete tasks on a timely basis.

Requires strong interpersonal communications (written and verbal) with a positive attitude and ability to motivate others.

Have the ability to maintain flexibility and be adaptable to the everchanging needs of the Aftermarket workplace.

Must be able to communicate effectively and professionally with all levels of management as well as peers: coordinators Finance (credit holds) Test group reliability engineers manufacturing engineer trade compliance shipping & receiving and/or customers as circumstances dictate.

Knowledge of a second language is a plus.

aerospace,customer,aerospace terms and conditions,conflict management,military standards,trade compliance,ms office,sales orders processing,communication skills,quotations,jde mrp system,commercial standards,time management,faa pma,interpersonal communications,management,customer service,customer support,adaptability,sap,flexibility,finance

Employment Type

Full Time

Company Industry

Key Skills

Data Entry
Adobe Acrobat
AS400
EDI
Microsoft Outlook
Cloud Architecture
Microsoft Excel
Quick Books
Administrative Experience
Order Fulfillment
Project Implementation
Sales Support

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About Company

Umanist Staffing LLC

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Customer Account Administrator Senior

Umanist Staffing LLC

Job Description

Employment Type

Company Industry

Key Skills

About Company

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