Booking Agent - Remote
Booking Agent - Remote
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0-1years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
DUTIES:
- Serve clients by planning and selling domestic and international travel vacations including cruises and land packages
- Successfully meet or exceed goals by developing longstanding relationships with clients as well as soliciting new business through referrals and repeat business
- Prepare and process related trip documents and invoices
- Assist guests with making reservations for hotel accommodations
- Provide exceptional customer service to guests addressing any inquiries or concerns they may have
- Handle guest planning including processing payments
- Maintain a professional and friendly demeanor when interacting with guests in person over the phone or via email
Requirements
EXPERIENCE:
- Previous experience in a customer service role preferably in the hospitality industry (not required)
- Familiarity with reservation systems
- Strong communication skills both verbal and written
- Excellent phone etiquette and interpersonal skills
- Ability to multitask and prioritize tasks in a fastpaced environment
Benefits
Perks:
- Plenty of room to grow in the business
- Earn your own IATA number
- Discounted travel
- Fam trips
- Extremely flexible hours
EXPERIENCE: Previous experience in a customer service role, preferably in the hospitality industry (not required) Familiarity with reservation systems Strong communication skills, both verbal and written Excellent phone etiquette and interpersonal skills Ability to multitask and prioritize tasks in a fast-paced environment
Employment Type
Full Time
