Spa Receptionist

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in an island resort setting, spread across lush botanical gardens.

Job Description

As the Spa Receptionist you play a key role as the our guests first impression of the spa is in your hands. Being the first point of contact for our guests you will be responsible for ensuring that all interactions are pleasant and service oriented. You are expected to be knowledgeable with regards to the spa offerings, types of treatments, availability of appointments, cost of treatments, and other relevant information. Aside from your clerical tasks, you should be ready to assist with requests such as spa tours, promotional offerings, and site inspections.

Qualifications
• strong admin skills (MS office, Opera, telephone etiquette)
• Organized, responsible, guest oriented
• minimum 2 years' experience in 5* hotel spa
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork