Data Center Cooling Senior Presales Engineer - Schneider Electric

Capitalizing on indepth knowledge of customer process applications and decision criteria in his/her segment. The PreSales Engineer works inside a country or region closely with the Sales to bring a differentiating value proposition to the customer leveraging the complete Schneider Electric offer portfolio (Multi BU / Tier 3 solutions).

A. Responsibilities/Activities

1. Work with sales team on the relationship and technical management of large deals including influencing tenders prior to being released as well as our technical response and compliance to tenders.

2. Coordinating and providing technical seminars for both business partners and end users

3. Educate Consulting Engineers and End Users on IT InfrastruXure (ISX) Schneider Electric datacenter products solutions and double conversion technologies.

4. Provide datacenter product and solution training to the sales team and partners.

5. Provide technical training on all Schneider Electric products and solutions for partners and Account managers.

6. Support key account managers and internal sales representatives from a technical standpoint on datacenter products and solutions.

7. Interact with end users to understand their datacenter server rooms cooling or critical power infrastructures and provide customized solutions for their requirements

8. Proactively find and influence key decision makers to develop their preference towards Schneider Electric technologies and solutions.

9. Provide both pre sales product support for identified high end clients.

10. Provide both pre (80%) and post (20%) sales product support for identified high end clients.

11. Reporting on various aspects of the job

B. Detailed Key Result Areas

Customer Develop strong working relationships with the client and internal support

• functions to improve solutions delivery and maximize opportunities for repeat business.

Quality / Governance Developing and promoting company standards.

Customer Application Knowledge Ability to understand the customers technical and application needs to promote the appropriate Schneider Electric offer that meets the customer requirements.

Influence & Convince Present sound arguments with energy and conviction.

• Understand and respond to others needs and agendas. Leverage own network to build support. Create a foundation of support through integrity and consistency.

• Designing of full turnkey datacenter solutions.

• Specifying cooling power servers room monitoring for large data centers.

• Proposing Data Center Management software for datacenters and server rooms.

• Designing electrical single line diagram (SLD) for complete datacenter power requirements.

• Carrying out energy efficiency assessments in legacy datacenters and evaluating potential savings gained by employing new energy efficient systems based on power usage effectiveness (PUE).

• Presenting datacenter solutions proposals to customers to highlight potential benefits from the proposed offers.

Achieve Sustainable Results Ensure successful of strategies. Monitor and followup on plans using relevant metrics (shortterm and longterm). Take the necessary steps to overcome obstacles and push goals. Maintain high levels of energy in a fastpaced environment.

C. Competences

a) Customer: Develop strong working relationships with the client and internal support functions to improve project and maximize opportunities for repeat business. The individual must have strong customer focus.

b) Customer Application Knowledge: Ability to understand the customers technical and application needs in order to promote the appropriate Schneider Electric offer that meets the customer requirements mainly in offer domains applied to Critical Power Cooling for Industrial Mission critical application Datacenters as well as Infrastructure Management Softwares .

c) Influence & Convince: Present sound arguments with energy and conviction. Understand and respond to others needs and agendas. Leverage own network to build support. Create a foundation of support through integrity and consistency

d) Finance Literacy: Ability to consider the financial dimension in all business matters.

e) Communication: Ability to communicate effectively at all levels.

D. Education and Experience:

a) Mechanical / Electrical / DC systems Engineering with HVAC qualification.

b) Project Management qualification/training.

c) Must have 3 to 5 years relevant experience.

d) Demonstrate key mechanical and electrical competencies and theory.

e) Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies.

f) Exposure to Schneider Electric IT infrastructure solutions is preferred.

g) Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center. Indepth knowledge of Electrical and HVAC systems for Datacenter application as domain of expertise:

• Generic mechanical room cooling infrastructure such as chillers Cooler Units and
• Various air distribution methodologies
• Critical Power Infrastructures UPS and Batterie storage systems
• Hybrid Edge and Datacenter Server room infrastructure
• Prefabricated Modular Datacenter

h) Knowledge of physical threats monitoring and datacenter infrastructure management software would be an added advantage.

i) Competent in use of basic IT programs such as MS Word/Excel or similar

E. Requirements

• Drivers license (Valid)

• Datacenter Certification (CDCP CDCS CDCE TIA 942 ..) preferable.

• Uptime Accredited Tier Designer certification would be an added advantage

F. Team: This is an individual contributor role with no direct reports but requires someone with good team work capabilities.

G. Breadth: This role will support the KSA region primarily with opportunity to support cluster related countries as well.