System Infrastructure Administrator

RESPONSABILITIES

1. Design and implement short and longterm strategic plans to ensure the required levels of servers storage and operability meets both existing and future requirements.

2. Develop implement and maintain support procedures and associated training plans for timely support and daytoday operations by the server infrastructure team.

3. Practice detailed asset management including maintenance of server storage and associated inventory patching monitoring life cycle management and related documentation.

4. Manage responses to adhere to the established service level agreements with business key partners and end users

5. Provides ownership of problems thru final resolution

6. Plan acquire and coordinate installation of inhouse and remote hardware and software across the organizations network and cloudbased infrastructure in all North America sites (USA and Mexico)

7. Conduct research and make recommendations on servers storage backup devices business continuity services protocols and standards in support of strategic infrastructure procurement and development efforts

8. Negotiate with vendors outsourcers and contractors for infrastructure products and services

9. Assess approve and administer all equipment hardware and software upgrades following the Change Management process

10. Manage and ensure effectiveness of servers including email file print and backup servers and their associated operating systems and software. Responsible for onsite offsite and cloudbased data centers

11. Support the operations of all network hardware and equipment as managed by the PKC Networking Team

12. Support the operations of the PKC Security Team and ensure effectiveness of security solutions as it relates to PKC

13. Test and monitor server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure and associated systems

14. Coordinate activities with the Infrastructure Team to ensure awareness and fulfillment of assigned duties in support the overall PKC Infrastructure environment

15. Provide guidance and leadership to junior members of the team as required

Education and Experience:

Minimum:

Bachelors Degree in Computer Science or related field

Minimum of five years of relevant direct work and management experience.

Prefer previous role in Manufacturing environment with Information Technology experience in Server Infrastructure

Preferred:

Prefer previous role in Manufacturing environment with Information Technology experience in Server Infrastructure

Prefer experience working in a large distributed environment of a global nature.

Certifications: CCNA CISSP MCSA ITIL

Prefer bilingual incumbent be able to speak read and write in English and Spanish

Skill/ knowledge requirements:

Provides technical expertise and guidance to staff as appropriate.

Strong communication and organizational skills with ability to communicate to all levels of the organization.

Demonstrated ability to manage multiple assignments with high quality and ontime completion.

Bilingual ability (speak read and write) English/Spanish to support both Mexico and USA sites

Five years experience managing and configuring enterprisewide infrastructure services to include servers software services storage backup patching monitoring and business continuity.

Exceptional knowledge of service and application delivery as well as successful service level agreement accomplishments.

Excellent knowledge of current protocols and standards including Active Directory Group Policies Linux security Cloud security SAN Virtualization Business Continuity Disaster Recovery Patching and Monitoring.

Handson experience troubleshooting hardware such as servers SAN devices routers bridges switches hubs network interface cards and other IT equipment.

Knowledge and understanding of system flow charts data processing concepts and telecommunications principles.

Experience with VMWare/ESXi Nutanix Lenovo servers Endpoint Management Systems Enterprise Backup Software.

Working Conditions:

Must be able to travel up to 25% of the time both domestically and internationally. Primarily in North America (Mexico and USA)

Must be able to work flexible work schedule and be available to work evenings weekends and holidays etc. if/when business requires.

Medium physical activity ability to lift up to 25 pounds.

High level of initiative and works well in team environment.

Able to manage stressful situations and deadline pressures.

Plans and executes responsibilities with minimal direction

Regards

Himanshu Rawat