Net LeadArchitect

Job Title: .Net Lead/Architect

Work Location: Irving/Dallas TX (Hybrid 3 days from client office)

Job Type: Contract

Job Description:

Should have working experience in .Net Microsoft technologies. Support / IT operations project experience is a must.

Working experience using Dynatrace Solarwinds or any other logging tools like Kibana Cloudwatch would be added advantage.

Troubleshooting complex environmental performance related issues (like db issues application/web service issues etc )

Operations mindset is key.

Strong understanding of IT Services Management is a must.

Should have handson experience in ITIL processes > Incident management Problem management Change management driving the CAB calls & MIM calls Maturity to Drive continuous service improvements

Excellent communication skills

Strong customer & team management skills

Drive best practices of Knowledge management KEDB

As a person should be great team player humble customer oriented

Should be able to suggest on the best practices on AMS projects

Identify the critical applications & services. Identify the Monitoring scenarios & reduction of MIRT calls

Triaging troubleshooting complex infrastructural environmental challenges/issues

Should have worked with service provider companies like us