Client: State of New York Job Title: Training and Documentation Specialist Duration: 24 Months Start Date: ASAP Location: 10 British American Blvd. Latham NY 12110 (Hybrid) Position Type: Contract Interview Type: Webcam Interview Ceipal ID: SNYLMS577VH Requirement ID: HBITS0613577
NYS Office of the Attorney General
Description This position requires to build training environments and develop documentation for multiple technology needs. Candidate will work with subject matter experts application developers training staff and users to understand the applications and business processes in order to develop the required materials.
Responsibilities:
Create Training materials
Create Test scripts
Create user guides
Create correspondence to end users
Create functional descriptions
Create application glossaries
Create guidelines for end users
Create reports and edit reports
Create policies and standard operating procedures and
Create presentations.
As applications development process proceeds written materials need to be updated with the changes in the application and its processes and changes in the business processes.
Required Skills:
84 months of experience creating documentation instructions training and testing materials for Enterprise applications that serve multiple groups with user bases of over 1000 users in the public or private sector.
36 months of experience authoring technical documentation including user guides training manuals.
24 months of experience leveraging MS Office Suite to produce deliverables
36 months of experience working with technical staff and stakeholders at all levels to define business and technical processes
12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
24 months of experience with Siebel Case Management System
12 months of experience using UPK (User Productivity Kit)
12 months of configuring and testing calendar integration products including CALDAV
12 months of experience with Oracle SQL to assist with staging data for training environments.
12 months of experience working with Public sector.
V Group Inc. is an IT Services company which supplies IT staffing project management and delivery services in software network help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR CA DE FL GA IL KY MD ME MI NC NJ NY OH OR PA SC TX VA and WA. If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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