ServerCashier
ServerCashier
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Job Description
JOB SPECIFICATION AND DESCRIPTION
POSITION TITLE : Server/Cashier
REPORTS DIRECTLY TO : Store Manager
DEPARTMENT : Branch Operations
Must have at least 1 year working experience as a cashier
High School level education with at least 4 subjects
Basic Computer skills and knowledge
Good math skills
Stay guest focused and nurture an excellent guest experience
Ensure workspace is clean and clear for service at all times
Comply with the organizations rules policies and procedures
Alerting the manager if needed for emergencies or security breaches
Integrity and good interpersonal skills
Must be detailed oriented and have the ability to multitask
Ability to be efficient and productive in a fastpaced environment
Must have enthusiasm and possess excellent customer service skills
Enjoy working with people and possess a friendly professional and outgoing personality
Excellent communication skills
Must be a team player
Must have excellent time management skills
Keep workspace clean and presentable at all times
Cooperate and communicate with staff customers and management
Adhere to all relevant health and safety government rules and all customer service guidelines
Ability to effectively respond to questions from managers employees members and general public
Ability to apply common sense and initiative to carry out instructions in written oral or diagram format
While performing duties of the job you will be required to stand for long periods throughout the day
Provide the perfect service experience for every Guest
Ensure the Guest feels important and welcome in the restaurant
Adhere to timing standards for products and services
Serve the Guest in an accommodating manner
Must know all food liquor beer wine and retail offered
Keep up with restaurant trends
General Responsibilities
Deliver professional and optimal experience for the clients
Must be detailed oriented
Maintain professional conduct and appearance at all times
Have a welcoming and professional attitude to clients and staff alike
Maintain a positive attitude and contribute toward a cohesive harmonious work environment
Effectively inform and educate the clients about all services and retail products
Be flexible when needed to assist
Be flexible with your schedule in order to support the needs of the company
Have complete knowledge and understanding of all the special areas and services offered
Uphold the integrity professionalism and high standards of the company
Communicate to the manager regarding all queries and concerns as they relate to both staff and client
Actively promote facility through utilization of upselling and cross selling techniques
Professionally and courteously handle all clients and their complaints and always report same to management
Provide accurate appropriate and immediate responses to all requests from our clients
Show initiative and responsibility without the presence of a supervisor within the scope of your expectations
Use initiative to know when to escalate client issues complaints or concerns to Supervisors and or management
Attend all meetings and training
Assist in all areas as needed by the manager and or Supervisor
Remote Work :
No
Employment Type
Full Time
