ServiceNowDeveloper

Job Title: ServiceNow Developer (ITAM / ITOM)

Location: Eindhoven Netherlands

Contract Duration: 12 months

Work Mode: Onsite or Hybrid (flexible)

Sponsorship: Optional (dependent on candidates requirements)

Job Summary:

We are seeking an experienced ServiceNow Developer to join our team in Eindhoven Netherlands on a 12 month contract. As a ServiceNow Developer you will be responsible for designing developing and implementing ServiceNow solutions with a focus on IT Asset Management (ITAM) and IT Operations Management (ITOM). The ideal candidate will have handson experience with ServiceNow ITAM and ITOM modules as well as a strong understanding of IT service management principles.

Key Responsibilities:

1. Design develop and implement ServiceNow solutions for ITAM and ITOM ensuring alignment with business requirements and industry best practices.
   
2. Collaborate with stakeholders to gather requirements design solutions and deliver highquality implementations.
   
3. Develop and maintain technical documentation including design documents user manuals and training materials.
   
4. Troubleshoot and resolve technical issues related to ServiceNow ITAM and ITOM implementations.
   
5. Participate in testing quality assurance and deployment of ServiceNow solutions.
   
6. Provide technical support and guidance to endusers ensuring effective adoption and utilization of ServiceNow solutions.
   
7. Stay uptodate with ServiceNow platform updates new features and best practices applying this knowledge to improve existing solutions and processes.
   

Requirements

1. Design develop and implement ServiceNow solutions for ITAM and ITOM ensuring alignment with business requirements and industry best practices.
   
2. Collaborate with stakeholders to gather requirements design solutions and deliver highquality implementations.
   
3. Develop and maintain technical documentation including design documents user manuals and training materials.
   
4. Troubleshoot and resolve technical issues related to ServiceNow ITAM and ITOM implementations.
   
5. Participate in testing quality assurance and deployment of ServiceNow solutions.
   
6. Provide technical support and guidance to endusers ensuring effective adoption and utilization of ServiceNow solutions.
   
7. Stay uptodate with ServiceNow platform updates new features and best practices applying this knowledge to improve existing solutions and processes.
   

Requirements:

1. 5 years of experience as a ServiceNow Developer with a focus on ITAM and ITOM.
   
2. Strong understanding of IT service management principles including ITIL.
   
3. Proficiency in ServiceNow development including:
   
1. Scripting languages (e.g. JavaScript Jelly).
   
2. ServiceNow APIs and integrations.
   
3. Data modeling and database design.
   
4. Experience with ServiceNow ITAM and ITOM modules including:
   
1. Asset Management.
   
2. Contract Management.
   
3. Procurement.
   
4. IT Operations Management.
   
5. Excellent problemsolving skills with the ability to analyze complex technical issues and develop effective solutions.
   
6. Strong communication and interpersonal skills with the ability to work effectively with stakeholders at various levels.
   
7. Ability to work independently and as part of a team with a strong focus on collaboration and knowledge sharing.
   
8. Bachelors degree in Computer Science Information Technology or a related field.
   

Nice to Have:

1. Experience with other ServiceNow modules such as IT Service Management (ITSM) Customer Service Management (CSM) or Security Operations.
   
2. Knowledge of Agile development methodologies and version control systems (e.g. Git).
   
3. Familiarity with cloudbased technologies and platforms (e.g. AWS Azure).
   
4. Certification in ServiceNow development or IT service management (e.g. ITIL Foundation).
   

Benefits

1. Competitive salary and benefits package.
   
2. Opportunity to work on complex and challenging projects with a focus on innovation and excellence.
   
3. Collaborative and dynamic work environment with a team of experienced professionals.
   
4. Flexible work arrangements including onsite or hybrid work mode.
   
5. Optional sponsorship for the right talent.