This person will contribute to the growth of the companys turnover and will coordinate the technical team so that the results are continuously increasing.
Role description:
- Leadership and Vision: Provide leadership and set a clear direction for the organization. Align the team with the companys values strategic objectives. Establish G&Os;
- Operational Oversight: Oversee daytoday operations to ensure the efficient delivery of services. Implement and improve operational processes for optimal performance;
- Financial Management: Own divisional P&L. Develop and manage budgets to ensure financial sustainability. Monitor financial performance and implement costeffective measures;
- Team Leadership: Recruit train and lead a highperforming team. Foster a positive and collaborative workplace culture;
- Client Relationship Management: Build and maintain strong relationships with clients or customers. Address client concerns and ensure high levels of satisfaction;
- Quality Assurance: Establish and monitor quality assurance processes to ensure service excellence. Implement continuous improvement initiatives;
- Sales and Business Development: Contribute to sales and business development efforts to drive revenue growth. Identify and pursue new business opportunities;
- Risk Management: Identify and mitigate operational and business risks. Develop and implement risk management strategies;
- Compliance and Regulatory Affairs: Ensure that the organization complies with relevant laws regulations and industry standards;
- Communication and Reporting: Communicate effectively with internal and external stakeholders. Provide regular reports to CEO and BOA;
- Performance Metrics and KPIs: Establish key performance indicators (KPIs) and metrics to measure organizational performance. Use datadriven insights to make informed decisions;
- Technology and Innovation: Stay abreast of technological advancements relevant to the service industry. Explore opportunities for innovation and efficiency;
- Supply Chain and Vendor Management: Manage relationships with suppliers and vendors. Drive savings;
- Employee Development and Training: Support the professional development of employees;
- Conflict Resolution: Address conflicts within the organization promptly and effectively. Foster a positive and collaborative work environment;
- Succession Planning: Identify and develop talent within the organization. Implement succession planning strategies for key positions;
- Ethical Leadership: Uphold ethical standards and promote a culture of integrity.
Qualifications:
- Completed masters degree in a technical field/ business NBA is nice to have;
- Proven experience with a technical background in the following fields: electrical/installations automation electromechanics;
- Experience in team building implementation of new processes with peripheral knowledge in finance sales and marketing;