Customer Support Representative Norwegian Speaking - Greece
Customer Support Representative Norwegian Speaking - Greece
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Salary Not Disclosed
1 Vacancy
Job Description
Job Overview:Join our dynamic customer support team providing exceptional service and support to our Norwegianspeaking customers across a range of products and services. This role offers a blend of remote and onsite work giving you flexibility and the chance to engage with customers and colleagues in diverse ways.
Key Responsibilities:
- Deliver outstanding customer support through active listening and effective communication.
- Handle inbound calls chats social media posts and emails related to various customer inquiries including billing technical issues and product information.
- Utilize multiple CRM tools and systems to accurately source and input customer data during interactions.
- Troubleshoot issues remotely and provide solutions or arrange service appointments when needed.
- Build strong relationships with customers understanding their needs and providing timely solutions.
- Multitask efficiently across different platforms and tasks to meet customer needs.
- Continuously improve knowledge and skills through crosstraining and skill enhancement.
Qualifications:
- Native or nearnative proficiency in Norwegian.
- Good communication skills in English (B2 or higher).
- Excellent verbal and written communication skills.
- Prior experience in a call center environment is preferred but not required.
- Advanced PC knowledge and technical aptitude.
- Ability to work in a fastpaced setting and handle multiple tasks simultaneously.
- Strong problemsolving skills and ability to capture relevant customer data.
Salary and Benefits:
- Competitive monthly salary ranging from 1029 to 1300.
- Bonus potential: Up to 200 monthly based on performance.
- Opportunities for skill development and career growth.
- Flexible work arrangements including both homebased and onsite work.
Employment Type
Full Time
