Fully Remote Customer Support Position - Spain
Fully Remote Customer Support Position - Spain
Posted on :
18-09-2024
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Job Description
Are you a German speaker looking for FULLY REMOTE position from anywhere in Spain including the islands
Join our team in a Customer Service position where youll professionally address customer inquiries. Enjoy the benefits of Spain rich culture beautiful landscapes and vibrant lifestyle. Apply now to be a part of our dynamic team!
Responsibilities
- Responding promptly to customer inquiries via email or live chat ensuring clear and professional communication.
- Handling and resolving customer complaints with empathy and efficiency aiming for firstcontact resolution.
- Providing product and service information to customers assisting them in making informed purchasing decisions.
- Processing orders forms applications and requests accurately and promptly.
- Upselling and crossselling products or services to existing and potential customers aiming to meet sales targets.
- Maintaining detailed records of customer interactions transactions comments and complaints for future reference and analysis.
Requirements
- Native German
- Fluent English
- Experience in Customer Service preferred but not mandatory
- Ability to resolve customer concerns and create a seamless customer experience.
- Soft Skills advanced Active Listening and Engagement
- Confident adaptable and Empathetic
- Pleasant and positive attitude
Benefits
- Competitive salary package for the Spanish market
- Performance bonus
- Health insurance
- Career growth & development opportunities
Relocation package
- Flight ticket (500)
- Assistance with finding accommodation
If you are interested apply directly or send your CV in English to
Remote Work :
No
Employment Type
Full Time
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