Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from onprem with AWS Connect.
Role(s) Required: AWS Connect Developer
Location: Remote (Canada/US)
Required Start Date: ASAP
Required End Date: 6 months renew
Type: Contract
Total Hours Approved Per Role: 40h/week
Rate: Open based on expectations but target rate is $7595/hr C2C
End Client Location: US/Canada
AWS Connect Developer
- Experience in developing Amazon Connect contact flows using Dynamo DB Lex Bots API Gateway required.
- Must have experience in with designing and implementing call routing using routing profiles queues call backs emergency messages hours of operations holiday routing with dynamic messaging
- Must have strong programming skills in Python Node.js Java Lambda.
- Experience with AWS services like Contact Lens Transcribe Comprehend S3 Athena Quick Sight Lambda Elastic Search Kibana and Kinesis preferred.
- Must have strong programming skills in Python or Node.js or Java over AWS Lambda APIs.
- Experience with development and version control tools like Eclipse IDE GIT GitHub TFS etc. is required.
- Experience with CI/CD pipelines using Go CD Terraform and Cloud Formation.
- Should have good communication and analytical skills with ability to coordinate development with onshore/offshore developers as well as Line of Business customers.
- Strong debugging troubleshooting and problemsolving skills required.
- AWS certification preferred.
- Prior Contact Center Experience with Genesys development is highly desired
Remote Work :
No