Product Manager
Seattle WA
Long term
No. of position : 8
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Key Duties
- Partner with Business Analysts and Business Stakeholders to define scope and high level requirements for the integration with Hawaiian Airlines.
- Create user stories granular enough to be achieved in a single sprint elaboration of Epics and Features creating and maintaining the product backlog supporting user and application testing and coordinating release activities
- Act as subject matter expert of capabilities in assigned portfolio and provide consultation to crossfunctional partners
- Define roadmap necessary for integration with Hawaiian Airlines aligned to defined timelines.
- Define and manage the implementation plan in partnership with Technical Program Managers.
- Provides day to day support of the portfolio including managing support inquiries responding to user feedback creating communications etc
- Partner with the User Experience teams as needed to provide guidance and prioritization during the product development process and participate in user research and product discovery activities
- Assist the product engineering and scrum team during regular ceremonies: feature review grooming sprint plans and demos by being the voice of the customer and communicating the value behind each product and prioritization decision
- Serves as project manager on small to medium initiatives where no project manager is assigned.
- Coordinates new and changed functionality with affected business groups to ensure seamless rollout of new capabilities
- Interacts as needed with external vendors in design delivery and support of payment capabilities.
- Develops and reports on objectives and key results and builds ability to track and measure into offerings.
- Performs other duties as assigned.
JobSpecific Skills & Education
- Required
- 4 years of experience in product management program management or product ownership
- Bachelors degree with a focus in a related discipline or an additional two years of training/experience in lieu of this degree.
- Proficiency with product management methodologies (including user research and product discovery).
- Proficiency with software development methodology including AGILE methods.
- Demonstrated knowledge of the software development life cycle (SDLC).
- Excellent written and verbal communication skills with diverse audiences including both technical and nontechnical customers colleagues and executives.
- Ability to facilitate user group meetings with stakeholders and drive agenda for a common solution.
- Demonstrated ability to interact with all levels of management crossdivisionally.
- Demonstrated ability to manage multiple projects with increased complexity.
- Demonstrated ability to manage conflict.
- High school diploma or equivalent is required.
- Must be authorized to work in the U.S.
- Preferred
- Prior product management experience with a team developing mobile applications for iOS devices
- OR
- Prior product management experience with a team developing applications for contact centers
- OR
- Prior product management experience with a team developing applications for payments or finance
- Prior airline industry experience
- Prior payment financial or similar experience OR contact center experience
- Experience managing vendor relationships
JobSpecific Leadership Expectations
- Embody our values to own safety do the right thing be kindhearted deliver performance and be remarkable.