End User support yst
End User support yst
Posted on :
17-09-2024
Employer Active
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Position : End User support Analyst
Location : Arlington Heights IL (Onsite)
Duration : 9 Months with EXT
Shift: 3rd shift 3:30pm 12:00am CST
Member of the 7X24 Unimatic (Unisys) Coverage team. Candidate will be assigned to second shift. Rotating days off including weekends and holidays. All training is OJT.
- What days will be inoffice: Rotating day off schedule includes weekends and holidays.
- What shift (if applicable)/Start Time: 3rd shift 3:30pm 12:00am CST
Top 3 skill sets required for this role:
- 1. Attention to detail / ability to work under pressure
- 2. Previous level 2 application and/or mainframe support
- 3. Service desk / incident ticket processing
Responsibilities:
- Under minimal supervision provides mainframe system information (level 2) technical support and operation to the end user community.
- Troubleshoots and resolves hardware software and user problems as they arise.
- Manages incidents (tickets) from beginning to end.
- Participates in the resolution of chronic problems and/or other technical projects as assigned.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
