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Key Responsibilities:
Assist the Chief Steward in managing the housekeeping and food and beverage departments
Ensure all areas of the ship are kept clean and organized according to company standards
Monitor and maintain inventory levels of cleaning supplies linens and other necessary items
Train supervise and schedule housekeeping and food and beverage staff
Oversee the of guest requests and ensure timely and satisfactory resolution
Conduct regular inspections to ensure cleanliness and safety standards are met
Collaborate with other departments to ensure smooth operations and guest satisfaction
Handle and resolve any guest complaints or issues in a professional and timely manner
Maintain and update records of inventory expenses and staff performance
Adhere to all safety and sanitation regulations and company policies
Assist in performance evaluations and provide feedback and coaching to team members
Assist with budget planning and cost control measures to optimize departmental expenses
Qualifications:
High school diploma or equivalent degree in hospitality or related field is a plus
Previous experience in a similar role preferably in the hospitality industry or on a cruise ship
Strong leadership and communication skills
Excellent organizational and timemanagement abilities
Ability to work well under pressure and handle multiple tasks simultaneously
Knowledge of safety and sanitation regulations
Proficient in English additional languages are a plus
Flexibility to work long hours and weekends as needed
Must be able to pass a background check and obtain necessary certifications
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Remote Work :
No
Full Time