Customer Support Executive

Sisco Jobs

Posted on : 17-09-2024

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1 Vacancy

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Jobs by Experience

1-3years

Job Location

Coimbatore - India

Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 17-09-2024

Job Description

Position : Customer Support Executive

Experience : 13 years

Salary : Depends Upon Experience
Location : Coimbatore

Job Description

We are looking for a Customer Support Executive to join our team in the technology industry. The ideal candidate will have 13 years of experience in customer support or a related field. The main responsibilities include providing excellent customer service resolving customer issues and maintaining customer satisfaction. The successful candidate will have strong communication skills problemsolving abilities and a customeroriented approach.

Responsibilities:

. Provide exceptional customer support via phone email and chat

. Resolve customer inquiries and issues in a timely and professional manner

. Maintain a high level of customer satisfaction and retention

. Collaborate with other teams to ensure customer needs are met

. Identify and escalate priority issues to the appropriate channels

. Keep accurate records of customer interactions and transactions

. Stay updated on product knowledge and company policies

Requirements:

13 years of experience in customer support or a related field

Excellent communication and interpersonal skills

Strong problemsolving abilities

Customeroriented approach

Ability to work well in a team

Proficiency in using customer support software and tools

- Proven work experience as a Data Processing Executive or similar role - Proficiency in data processing tools and software - Strong analytical and problem-solving skills - Excellent attention to detail - Good communication and collaboration abilities - Bachelor's degree in Computer Science, Information Technology, or related field If you meet the above requirements and are looking to join a dynamic team in the technology industry, we encourage you to apply.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Sisco Jobs

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Customer Support Executive

Sisco Jobs

Job Description

Employment Type

Company Industry

Key Skills

About Company

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