Job description
About the role
Oversees the housekeeping department and manages the daily operations of housekeeping services ensuring the highest standards of cleanliness and organisation within our residential properties while adhering to standard operating procedures.
Accountabilities:
• Develop and implement housekeeping standards and procedures across all residential properties, reviewing opportunities for improved productivity and greater efficiencies.
• Manage a team of housekeeping staff, including hiring, training, scheduling, and performance management to ensure impeccable cleanliness and all areas of the properties are maintained to the highest standards.
• Focus on strategic planning and implementation of best practice initiatives and innovation ensuring we remain at the forefront of cleaning and operational practices
• Stay updated on industry trends and best practices in residential housekeeping adhering to environmental policies.
• Maintain accurate documentation, including hygiene inspection reports, cleaning checklists, AMC reports for façade cleaning, prepares reports and composes correspondence relative to the work.
• Review findings on the reports, propose corrective measures in compliance with health rules and safety standards.
• Review the schedule and conduct regular hygiene inspections to ensure apartments are in good condition as per QR standards.
• Address any maintenance or repair issues related to housekeeping equipment or facilities in a timely manner to the maintenance team.
• Coordinate with other departments, such as maintenance or housing, to ensure seamless operations.
• Develop rules and regulations and maintain records to ensure waste management schemes are implemented effectively and legal requirements are upheld.