Customer Consultant with German
Customer Consultant with German
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Salary Not Disclosed
1 Vacancy
Job Description
- HybridWork: 3 days at the office (city centre) and 2 remotely from home
- Efficient and fast online recruitment process
- Working schedule time frames: Monday Friday: 7:30 16:00 (30min lunch break is paid)
- Manage business queries and inbound calls (each call lasts approximately. 23 minutes)
- Receive and respond to questions related to products promotions orders invoices payments returns online platforms incentives terms and conditions etc. by using our knowledge management resources
- Process requests and update data in the database
- Document interactions in the ticket system
- Generate innovative ideas and solutions that will improve customers satisfaction
- Fluent command of German (C2)
- Fluent level of English (min. B2)
- No experience needed but it would be an asset
- Excellent soft and communication are a must
- Private medical care
- MyBenefit Cafeteria Platform (with Multisport card available)
- Group Life Insurance after probation period
- Additional day off for your Birthday
- Additional two days off per year for voluntary activities of your choice
- Employee discount for highquality company s products
- Various portfolio of internal & external trainings: professional certifications access to elearning platform
- Language courses cofinanced by the company
- Various portfolio of internal & external trainings: professional certifications access to elearning platform
- Language courses cofinanced by the company
communication skills,german,database management,fluent german,customer service,inbound calls,customer support,communication,fluent english
Employment Type
Remote
Company Industry
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
