drjobs Business ysis Specialist العربية

Business ysis Specialist

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1 Vacancy
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Jobs by Experience drjobs

Not Mentionedyears

Job Location drjobs

Riyadh - Saudi Arabia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

• Define and develop customer experience KPIs and manage performance tracking system, and follow-up on customer experience and satisfaction improvement initiatives in coordination with related stakeholders
• Design and run customer experience surveys, fielding of surveys, and reporting on a periodic basis on customer satisfaction
• Participate in planning STC’s analysis and reporting projects, by providing all relevant statistics and documentation, in a timely manner.
• Participate in performing complex analysis of STC’s business, market and performance data and reviews all relevant reports to ensure accuracy.

Employment Type

Full-time

Company Industry

Telephone Call Centers

Department / Functional Area

Business Analytics

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