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1 Vacancy
Embedded with our guest-centric Guest Experience department, you will play a crucial role in, developing and enhancing RX’s Guest experience by applying service design principles and methodologies.
Central to this role is the ability to conduct research and analysis to identify pain points and opportunities for enhancing the RX experience, consequently mapping them against experience maps, blueprints and user ecosystems.
A skilled collaborator with refined stakeholder management expertise, you will lead the design and implementation of complex service design projects which positively impact guest and employee experiences.
Full-time