Field Service Engineer
Field Service Engineer
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Job Description
Role: Field Service Engineer
Location: Chandler AZ; Albuquerque NM; Hillsboro OR
100% OnSite
Hourly Range: $32.00 $40.00
Relocation: Yes
Type: FullTime/NonExempt/Benefits
Shifts: Rotating 3/4 Day (7am7pm) or Nights (7pm7am)
Overview:
This position entails the installation service troubleshooting and repair of complex electronic and electromechanical equipment site service and field process applications and qualifications. In addition the position is accountable for being able to operate as an independent product expert on select product lines. Capable of implementing detailed complex customer installation plans for reliability process qualification and signoff. Training customer personnel on advanced equipment operation maintenance procedures and processrelated operations. Provides onsite technical support for developing and implementing equipment and process applications. Trains customers and other Field Service Engineers on specific product lines.
Requirements:
- Associates Degree or Bachelors Degree in a related engineering field OR 4 years of experience installing/repairing semiconductor/electronic production equipment or any of the combined.
- Advanced electromechanical troubleshooting skills.
- Experience diagnoses sources of hardware or process problems on equipment facilities or wafers.
- Handson skills and knowledge in mechanics and electronics
- Ability to use hand tools and meters and read/interpret electrical and mechanical drawings and schematics.
- Previous semiconductor experience is preferred.
- Knowledge of statistical process control & quality improvement process methods and terminology.
- Proven ability to maintain and perform repairs on company demo cleanroom equipment.
- Must have a valid stateissued drivers license and have acceptable driving privileges.
Key Responsibilities:
- Assists customers and other personnel in identifying and repairing equipmentrelated process problems.
- Performs onsite preventative maintenance cleans equipment as required and verifies the operational quality of equipment.
- Performs startup warranty paid service and service contract activities. Performs hardware setup on specified systems within established time frames.
- Ability to utilize training skills to troubleshoot tools to resolve issues and minimize downtime.
- Keeps equipment running properly and efficiently to enhance customer satisfaction.
- Recommends appropriate action and maintains ongoing awareness of existing and potential situations;
- Handles equipment and customer situations while informing Management of developments on a timely basis.
- Prepares and conducts local customer meetings and communicates orally with customers in facetoface oneonone settings and group settings and communicates professionally by email and telephone as needed.
- Initiates purchase orders for parts and services.
- Maintains and performs repairs on company demo cleanroom equipment.
- Keeps informed and trained on the companys most current systems methods and procedures including site safety.
- Ability to wear proper cleanroom attire and work inside the fab/cleanroom up to 75% of the time.
If you meet the above requirements and feel confident in your ability to perform these tasks please apply online or submit your resume to
Remote Work :
No
Employment Type
Full Time
