Position: Stylist
This role will be responsible for engaging with our customers to provide an exceptional experience instore.
ABOUT THE ROLE:
Help clients with designing their shirts basis their tastes and preferences.
Understanding of fabrics and customizations and conveying the same to clients
Understand customer issues over time and develop solutions to preempt customer needs and questions.
Updating system with orders customer details and communicating with the production team on order fulfilment.
Provide customer care to customers by email and phone as and when required.
Liaise with our instore master tailors to take measurements and fix individual customer issues.
Daily Cash & Bank transactions
Visual merchandising and store display.
ABOUT YOU:
3 years experience in customer service in the hospitality sector. Any experience in retail is a bonus.
Proficient in MS Office Excel Word and email.
Exceptional communication skills both written and verbal
Customer service oriented with a natural desire to care for the needs of others
Deep desire to put drive & effort into your work
Knowledge and passion for mens fashion and style trends
Knowledge about mens tailoring pattern design garment alterations and
fabrics preferred
customer handling,men's fashion,fabric knowledge,visual merchandising,customer service,design,tailoring,ms office,style consulting,fashion styling,store,store display,communication skills,style guides,customer service representatives,style guide creation