Tele caller

Overview:

Key Responsibilities:

• Make outbound calls to potential and existing customers.
• Promote products or services to generate sales.
• Explain product features and benefits to potential customers.
• Address customer inquiries and resolve concerns.
• Schedule appointments for sales representatives.
• Maintain a database of customer contacts and interactions.
• Meet or exceed sales targets and goals.
• Collaborate with the sales team to ensure customer satisfaction.
• Adhere to scripts and call guidelines.
• Document call information and outcomes.
• Follow up on customer interactions.
• Identify potential leads and upsell opportunities.
• Collect and update customer information.
• Participate in sales training and development programs.

Required Qualifications:

• High school diploma or equivalent.
• Proven experience as a tele caller or in a similar sales/customer service role.
• Excellent communication and interpersonal skills.
• Ability to effectively persuade and influence others.
• Strong active listening skills.
• Ability to multitask and prioritize tasks.
• Problemsolving abilities to address customer concerns
• Customeroriented and able to handle rejection.
• Knowledge of relevant computer applications.
• Familiarity with sales techniques and telemarketing principles.
• Ability to work in a fastpaced environment.
• Goaloriented with a focus on achieving sales targets.
• Ability to work well within a team.
• Professional and courteous telephone etiquette.
• Flexibility to adapt to changing business needs and schedules.

problem-solving,interpersonal skills,communication,active listening,telecalling,multitasking,telephone etiquette,teamwork,outbound calls,computer applications,telemarketing,persuasion,sales,goal-oriented,customer acquisition,customer service