Medical Management Intake Coordinator
Medical Management Intake Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
- Minimum of 2 years of experience in a healthcare insurance or related field
- High school graduate and college or university experience
- Medical terminology knowledge or a medical background is required
- Strong understanding of health insurance processes including claims management benefits coordination and prior authorization procedures
- Customer service experience is required
- Strong phone skills with experience handling inbound and outbound calls
- Experience with healthcare management software and databases
- Excellent verbal and written communication skills
- Ability to explain complex information in a clear and concise manner
- Strong problemsolving skills with the ability to analyze data and identify trends
- Attention to detail and accuracy in all work
- Ability to work collaboratively with crossfunctional teams
- Demonstrated ability to build and maintain positive relationships with colleagues clients and stakeholders
- Two years of college or associate level degree equivalent
- Experience with providing high quality provider focused servicing to facilities and doctors
- Work collaboratively as a team member with peers and nurses
- Concisely and accurately enter documentation into Care Advance
- Effectively engage over the phone via both inbound and outbound with providers
- Process provider requests as needed
- Acts as providers first trusted source for UM Prior Auth programs
- Assign faxes to designated staff
- Process requests for compliance inquiries
- Access various UM department mailboxes and voicemail as needed
- Ability to function independently
- Critical Thinking
- BiLingual/Spanish
- Remote role
- Need local candidates only
relationship building,health insurance processes,documentation,skills,healthcare,attention to detail,critical thinking,management,healthcare management software,customer service,problem-solving,verbal and written communication,collaboration,medical terminology knowledge,communication,communication skills,bilingual,phone skills
Employment Type
Full Time
