Desktop Support Technician
Desktop Support Technician
Posted on :
14-09-2024
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1 Vacancy
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Job Description
Job Title: Desk Side Support Engineer
Location: Cikarang Bekasi West Java Indonesia
Start Date: February 1 2024
Target Onboarding Date: October 1 2024
Are you passionate about IT support and looking for an opportunity to work in a dynamic fastpaced environment with a leading global brand We are seeking two Desk Side Support Engineers to join our team at a prestigious multinational toy and entertainment company known for shaping childhood experiences worldwide.
What You Will Do:
- Provide local and remote desktop support for hardware software and application issues.
- Troubleshoot and resolve problems with computers laptops printers and mobile devices.
- Collaborate with thirdparty vendors to resolve complex audiovisual (AV) challenges.
- Support Windows (710) operating systems Microsoft Office and other authorized applications.
- Perform preventive maintenance and remedial repairs on various devices.
- Assist users with network connectivity issues and ensure highquality IT service.
- Be flexible and adaptable able to handle projectbased tasks in a collaborative environment.
Requirements
What We Are Looking For:
- 34 years of experience in desktop support or a related role.
- Bachelors Degree in Computer Science or Engineering (BE/BTECH) or equivalent experience.
- Certifications such as CompTIA A Microsoft Certified Professional (MCP) are highly preferred.
- Solid understanding of Windows OS Active Directory MS Office 365 and mobile device management (iOS Android).
- Strong troubleshooting and problemsolving skills with the ability to prioritize and meet deadlines.
- Excellent communication and customer service skills.
- Willingness to occasionally work offhours or weekends when needed.
Why Join Us
- Work in an exciting and innovative environment with a wellknown global brand.
- Be part of a team that values collaboration flexibility and continuous learning.
Ready to take the next step in your IT career Apply now and become part of a company that is making a global impact!
Windows operating systems (7-10) MS Office 365 PC hardware troubleshooting Antivirus solutions Mobile device management (iOS and Android) Windows PC/laptop management Helpdesk ticketing systems
Employment Type
Full Time
Key Skills
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