Technical Support Engineer Chinese Speaking

About the role:

In this position you will provide technical support to our sales eBus team for demo bus testing maintaining good relationships and a strong reputation with customers and service providers. You will work with R&D and other internal departments to improve the demo buses to meet customer demands. You are passionate about new electric vehicle technology and the sustainable industry and you have the ability to work in a dynamic international and multicultural environment.

Key responsibilities:

Technical Support

1. Provide technical support for DEMO buses including status maintenance and assisting in bidding tests.
2. Follow up on customer test and collect specific vehicle requirements from customers.
3. Inspect and upgrade DEMO buses to ensure they meet required standards.
4. Support other salesrelated activities involving DEMO buses.

Customer relationship:

1. Develop and maintain the customer relationship on an operational and middle management level;
2. Assist BYD sales Ebus team during testing with customers;

Experience skills and qualifications:

1. Strong learning ability with the capacity to quickly adapt and respond to challenges.
2. A solid understanding of buses or cars along with basic electrical knowledge.
3. Willingness and ability to undertake frequent business trips.
4. Fluency in English and Chinese is required Dutch is a plus.

About BYD

Our Purpose is to build a zeroemission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading hightech multinational based in Shenzhen China. Operates in four core fields of IT automotive new energy and rail transit and employs over 300000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zeroemission ecosystem.

BYD Europe BV located in Schiedam Netherlands is the marketing and sales HQ of BYD Co. Ltd based in Shenzhen China. BYD Europe BV offers a full line of BYD electric vehicles including allelectric cars allelectric buses and allelectric forklift trucks.

We Offer:

• Competitive remuneration based on performance and experience.
• Opportunities for department and companywide team building events.
• A chance to contribute to the transition towards zeroemission transportation and the decarbonization of the economy.