SPA Therapist - Marriott International Inc
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Job Description
Job Category Spa
Location Al Bustan Palace a RitzCarlton Hotel PO Box 1998 Muscat Oman Oman VIEW ON MAP
Schedule FullTime
Located Remotely N
Relocation N
Position Type NonManagement
POSITION SUMMARY
Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g. allergies high blood pressure and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation treatment room and/or drapes. Frequently check with guest to promote comfort safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean maintain and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift dispose of trash and dirty linens and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.
Report accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand sit or walk for an extended period of time; grasp turn and manipulate objects of varying size and weight. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical Trade or Vocational School Degree.
Related Work Experience: At least 1year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: State or Regional Massage License
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
At more than 100 awardwinning properties worldwide The RitzCarlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them. Attracting the worlds top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate.
Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the Gold Standards of The RitzCarlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The RitzCarlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The RitzCarlton you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
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Employment Type
Full Time
