You will be providing services for Turkishspeaking clients and help them solve any problems or inquiries they might have regarding the product or service offered by the company.
Your tasks:
Clarifying any product information;
Answering questions and requests by chat and phone;
Helping in subjects such as: Payment Refunds Financing Shipping Delivery and Pickup Returns and Exchanges
Help solve any type of problems insuring a swift and fast resolution.
Requisitos
Requirements
What you need:
Fluency in Turkish (must be at least C1)
Fluent in English (at least C1)
Nice to have previous Customer Support experience
Vantagens
Benefits
What we offer:
Salary without accommodation: 1411 gross / month
Salary with accommodation (discounted accommodation provided by the company in Lisbon) : 1119 gross / month
Remote work in Lisbon!
Public and Private health insurance provided by the employer
Initial contract with a duration of 12 months permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
Relocation package:
Airport pickup and administrative assistance with your registration in Portugal;
Reimbursement of your initial flight expenses after 9 months of successful integration;
Free Portuguese lessons sports activities cooking lessons and much more!!
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