Tour Consultants
Tour Consultants
Posted on :
13-09-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Tour Consultants
Number of Positions: 4
Location: Kenya
Key Responsibilities:
Client Consultation:
Engage with clients to understand their travel preferences needs and budget.
Provide expert advice and personalized tour packages.
Itinerary Planning:
Create detailed travel itineraries including accommodation transportation excursions and other services tailored to client needs.
Bookings & Reservations:
Manage bookings for flights accommodation car rentals tours and activities through direct contact with suppliers and travel management systems.
Product Knowledge:
Maintain uptodate knowledge of various destinations tour packages and travel trends including Kenyan national parks beach resorts and international destinations.
Customer Service:
Provide excellent customer service before during and after travel addressing any issues or queries that may arise.
Sales & Marketing:
Contribute to sales and marketing efforts by promoting special offers packages and services to clients and potential customers.
Administration:
Handle invoicing payment followups and documentation ensuring all paperwork is accurate and in order.
Requirements
Requirements:
Experience: Minimum of 2 years in a similar role within the travel and tourism sector. Education: Diploma or degree in Tourism Travel Management or a related field.
Skills:
Excellent communication and customer service skills.
Strong knowledge of destinations within Kenya (e.g. Maasai Mara Amboseli Watamu) and international travel options.
Familiarity with GDS systems (e.g. Amadeus Galileo) and online booking platforms.
Ability to work under pressure and meet sales targets.
Problemsolving skills and attention to detail.
Language: Fluent in English and Kiswahili. Knowledge of additional languages is an advantage.
Benefits
Additional Information:
Salary: Competitive and commensurate with experience.
Other Benefits: Commissions on sales training opportunities travel perks.
Working Hours: Fulltime with occasional weekend work based on client needs.
Employment Type
Full Time
Key Skills
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