Position: Learning Specialist with Bulgarian
Location: Cluj Romania
Employment type: Fulltime
Remuneration: Base salary bonuses
DUTIES AND RESPONSIBILITIES:
- Create deliver and conclude training for new hires
- Develop continuous trainings for the sales teams based on requirements
- Conducts scenario & role play based sessions for new and current sales customer advisors
- Observe sales targets and collect feedback for training purposes
- Coordinates with other sales roles within the project to drive the increase in delivery
- Build annual training program and prepare teaching plans for the sales team
- Develop or oversee the production of classroom handouts instructional materials aids and manuals
- Direct structured learning experiences and monitor the quality of the B2B Sale results
- Acclimate new hires to the business and conduct orientation sessions
- Assess training effectiveness to ensure the incorporation of taught skills and techniques such as objection handling and consultative selling techniques
- Periodically evaluate ongoing programs to ensure that they reflect any changes in the market and trends
- Stays informed about client processes trends and strategy as to recommend programs training changes where appropriate
- Perform any other reasonable duties that may be requested by the Client or Direct Managers
- Take responsibility for own personal development.
- Understand and comply with all regulatory fairtrading and competition rules and adhere to Health Safety and Security responsibilities
- Analyze & recognize trends and escalate information as appropriate
REQUIREMENTS:
- Native or Fluent in Bulgarian (C2) and English( C1) verbal and written
- Essential minimum of 6 months call center experience in a sales project or 6 months experience in sales environment
- Previous training/coaching experience would be an advantage
- Previous experience in tourism would be an advantage
- Previous experience as a B2B sales advisor and/or other sales roles
- Ability to travel for training purposes
- Good organization/time management skills
- Strong Sales skills and strong communication skills
- Ability to work with a variety of people from diverse backgrounds
- Ability to solve problems and offer suggestions
- Ability to influence behavior
- Ability to adhere to all organizational policies and procedures
- Coaching skills
Knowledge/Abilities:
- Ability to organize prioritize and multitask.
- Ability to present to a classroom
- Effective management of time
- Experience of relevant sales training and sales coaching techniques
- Very good listening skills
- Ability to provide feedback in a positive objective and supportive manner
- Able to effectively use Microsoft applications (i.e.: Word Excel PowerPoint Project Outlook etc)
OFFER:
- Excellent remuneration package based on experience skills and performance
- Guidance and tools to reach your full potential
- Signon bonus for new joiners
- Rewarding performance bonus structure
- Medical Subscription
- Wellbeing programs
- And many others!
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
- 7250 RON signing bonus (2k euro/ 6 installments)
- 12 months ( 3 month in our accommodation 9 months rent allowance of 500 Euro brut (meaning 300 e net))
- performance bonus up to 750 ron gross starting with the 3rd month travel expenses to ClujNapoca
Remote Work :
No